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Ordering

The fastest, easiest way to order is using our Online Storefront featuring standards/concept based songs including Concept Based Songs, Math Songs, Language Arts, Early Childhood Songs, CD Flip Books & Books. The online purchase area of Intelli-Tunes is secure. This means that any personal and private information you provide to us is protected by encryption and SSL (secure socket layer) technology. Your Credit Card Information is held safely on our secure servers and is not transferred via e-mail at any time.

 

Shipping Policy

All shipping orders are processed within in 1-2  business days.  Products are usually shipped via U.S. mail or UPS.  You should expect to receive the product(s) within 5-7 days following your order. Priority and Express shipping is available upon request.  Additional rates will apply for this service.

 

How can you tell your transaction is truly secure?

There are several ways to confirm that the site you are using is secure -- you will see either a padlock (if you are using Internet Explorer) or a key (if you are using Netscape) near the bottom of your browser window. This varies depending upon your browser. Also, when using a secure server, the address changes from http: to https: in the address bar on your browser. This indicates you are on a secure server using encryption and/or SSL technology.

You can always order by telephone, fax or mail.  PURCHASE ORDERS are gladly accepted!

Click here to download 2014 order form.pdf 

Call or fax us toll free at 1-877-977-0571. Our mailing address is:
Intelli-Tunes, 12930 Peach Tree Lane, Red Bluff, CA 96080
Email: Intelli-Tunes.com

No matter how you place your order with us, we want you to have a safe, easy, and enjoyable shopping experience.

Customer Privacy

Use of Information:

When you place an order at Intelli-Tunes, you provide various personal information such as your name, mailing address, telephone number, email address, a unique login name, and password. We collect this information for the following purposes: personal identification, to allow us to ship orders to you, to allow us to contact you regarding your order status and to allow us to personalize your shopping experience by customizing the content of our site.

Cookies:

Cookies are small pieces of information that are stored by your browser on your computer's hard drive. Intelli-Tunes uses cookies to identify customers so that their securely stored account information (not their credit card information) can be accessed for the convenience of return shoppers, and to track usage of our web site. You may choose to disable cookies on your computer and you will still be able to shop at Intelli-Tunes.

Security:

Our secure server software encrypts all personal information, ensuring that your information stays private and protected. Your credit card information and sign-in password, along with other personal information, are processed in an unreadable, encrypted format at all times. This information is transferred via SSL (secure socket layer) technology to ensure your privacy. We then retrieve your order SECURELY through a "browser retrieval system" and at no time is the information transferred by E-mail.

In our customer accounts, your contact/shipping information is saved and stored on our secure server for your return shopping convenience; however, to ensure your security, we do not save or store your credit card information.

Information Non-disclosure Policy:

We will not share customer personal information, or specific account activity, with anyone unless required by law.

Refund and Return Policy:

Unopened products may be returned within 30 days of purchase. We'll also pay the return shipping costs for unopened merchandise if the return is a result of our error, i.e. the incorrect item was shipped.  We unconditionally replace damaged or defective merchandise.  Damaged products may be exchanged for identical items only. We will cover shipping costs when exchanging defective items.  We regret that we are unable to accept returns of opened merchandise or of any downloaded products. We are happy to assist you with your decisions as to which products are best for you. If you have any questions about our products, please feel free to call us at: 877-977 -0571